![]() ![]() She works very hard and is grace under pressure. I would also like to mention Consuela, a hostess at the Market Cafe. Aricelli was kind, attentive, funny and far exceeded our expectations. A huge shout out to our concierge, Aricelli, who took very good care of our every need. It started with a light hearted check in with Eduardo who upgraded our room. In fact, it was the best vacation of all of the Secrets resorts we have visited. My husband and I just returned from Secrets Akumal and were very pleased with our holiday. The ocean was pretty rough the week we were there. We did not see turtles so we took a tour and saw them. We snorkeled right off the resort and saw sting rays and a barracuda about 100 feet from shore (within the border perimeter). The beach has soft sand and plenty of space to stretch out. ![]() We also ate at the buffet multiple days and it was always delicious. We ate at El Patio and the Sea Side restaurant. Finally, on our last day, we rented a cabana and America and Esther took very good care of us checking for food and drink orders regularly. Pedro cleaned our room and did a great job. We had a couples' hot stone massage and the staff did an outstanding job. ![]() ![]()
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